Residence Inn Denver Cherry Creek

This hotel is perfectly situated in a safe, walkable, and centrally located part of town. Sandy at the front desk is very nice and helpful in answering questions. I checked in a bit early and she was kind enough to give me a room which I appreciated.

The location is excellent, next to many restaurants and businesses, and close enough to Denver's important areas. The staff is very nice, the rooms are comfortable, the TV has several entertaining options (unlike other hotels), and the price is good enough, not too cheap and not too expensive.

Breakfast could be better, with better food options, and a cleaner eating space. The room was comfortable enough, but there were no additional covers or pillows for the sofa, there weren't any water bottles in the room, or cups, nor enough soap in the bathroom. The internet was very slow, so they force you to buy an internet daily package. They also managed to charge more than had been announced at the booking.com place, which seemed like a scam, or like a forced way to get money from people.

Our room smelled and the hallway to our room was littered with trash. Obviously, we won't return. I must say the staff was very friendly yet don't clean. I would suggest another suite hotel in the Cherry Creek area.

Rooms was dirty. The pool and hot tub was out of service whole time we were there.

We recently stayed at The Residence Inn Denver Cherry Creek. Overall it was a decent stay although we did experience a couple of minor issues. When checking in the Front End Manager, Carla Harris had a “pissy attitude”. She acted like we were a bother. The property was experiencing some computer issues and they didn’t have or couldn’t see what rooms had been cleaned and ready to occupy. This was resolved in about 2 hours (we went offsite to grab dinner and kill time while waiting), as the staff physically checked each room and manually updated their inventory. The schedule for room maintenance was also a question. We were informed of when we could expect Housekeeping to service our room but that did not happen as we were told. Not a big deal as we were able to obtain Towel Resupply from the Front Desk. The property is in decent shape but one of the elevators broke and was not repaired during the remainder of our stay. The property does serve a decent breakfast with a daily variety of food to select from. The property charges $15/night to park in an open, shared (with restaurants), parking lot.